Transparency
Open with regulators. Open with partners. Open with patients.
Transparency is how trust is built in an industry where the cost of getting it wrong is measured in patient outcomes. We maintain open, well-documented lines of communication with the regulatory authorities that license our facilities and products, and we disclose manufacturing information to partners who need it to make informed decisions.
What transparency means in practice
- Full batch documentation and traceability from raw material to finished product.
- Clear, accessible product information for healthcare professionals via our Directory.
- A dedicated Raising Concerns channel available to staff, suppliers and the public.
- Published policies covering data privacy, cookies, accessibility and adverse event reporting.

If you ever need to raise a concern about a Zynsera product, practice or partner, our Raising Concerns policy explains exactly how to do so, confidentially.
